How Wallet And Account Data Works
We collect information needed to create and protect your account, including contact details, sign-in events, device signals and records connected with payment activity. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we use transaction references and status details to match your
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account activity, investigate an incomplete step and respond to a receipt question. We do not ask for unrelated personal details to browse the policy page. Cookies can remember a session, language setting or consent choice, while security logs help us identify unusual sign-in behaviour. We retain
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records only for operational, dispute, security or legal needs, then remove or anonymise them according to our internal retention process. Where access is offered, it depends on local law, and this policy applies to the data handled through our Indonesia-facing account path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.